FAQ
FAQ
Frequently Asked Questions
Your Questions Answered
Have questions about life at Attain on 5th? We’ve gathered the details you need — from leasing information and pet policies to amenities and neighborhood tips — all in one place. If you can’t find the answer you’re looking for, our friendly team is just a call or click away.
Is there an application and administration fee? If so, what are they?
$50 Application fee
How much is the security deposit?
$500 – $1000
When is my rent due?
Rent is due on the 1st day of each month.
How do I pay my rent?
Rent can be paid through your Loft Living resident portal, available via the mobile app or website. Payments may be submitted using ACH or credit card.
Are any utilities included?
Water, trash, internet, gas, and pest control billed with rent. Electric is set up separate.
How do residents submit maintenance requests?
Maintenance requests are submitted through your Loft Living resident portal, available via the mobile app or website.
Is 24-hour emergency maintenance available? What qualifies as an emergency maintenance request?
Yes. We provide 24-hour emergency maintenance. Emergency maintenance typically includes:
• No heat or air conditioning during extreme temperatures
• Flooding, major leaks, or sewage backups
• Electrical issues posing a safety hazard (sparking, power outages in essential areas)
• Fire or the smell of gas
• Broken doors or locks that compromise security
• Non-functioning toilets when there is only one bathroom in the unit
For all other non-urgent concerns, standard maintenance requests can be submitted during regular business hours.
• No heat or air conditioning during extreme temperatures
• Flooding, major leaks, or sewage backups
• Electrical issues posing a safety hazard (sparking, power outages in essential areas)
• Fire or the smell of gas
• Broken doors or locks that compromise security
• Non-functioning toilets when there is only one bathroom in the unit
For all other non-urgent concerns, standard maintenance requests can be submitted during regular business hours.
Do the apartments have a washer/dryer? If not, is there a laundry service available on site? (Include cost if so)
Yes Washer and dryer included.
What is the pet policy including fees, restrictions and how many pets are allowed per apartment?
3 per unit. $45 per pet per month. Restrictions may apply based on breed or weight, and management reserves the right to review all pets for approval.
What amenities does this property have?
Clubhouse, pickleball court, gool, grills, dog park.
Is there an amenity fee? If so, what does this amenity fee include? (include fee amount if applicable)
Yes $15, access to amenities.
How do I schedule a tour at this community?
Online, calling office, or walk in.
How soon can I move in?
ASAP.
What are the income and credit requirements?
3 times the rental amount.
What documents are required to apply?
Proof of funding, Identification.
Additional Questions?
Not to worry, help is on the way.
Send us a message or call during business hours for a chat.